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Hugh Siler
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GMAC GLOBAL RELOCATION SERVICES RECEIVES PERFECT SCORE FROM CUSTOMERS

For Second Year in a Row, Company Receives 100 Percent Satisfaction Rating; 100 Percent of Respondents Would Recommend Company

Oak Brook, Ill. (February 28, 2007) – For the second year in a row, GMAC Global Relocations Services (http://www.gmacglobalrelocation.com) has received a 100 percent overall satisfaction rating from its clients worldwide. GMAC Global Relocation Services is a leading employee relocation, assignment management and mobility consulting services for multinational organizations worldwide.

According to the company, 100 percent of responding clients gave GMAC Global Relocation Services a Premier Service® rating of excellent, very good, or good for “valued received.” In addition, 100 percent of survey respondents said they would recommend the company to their peers, repeating last year’s results.

“This is an exceptional accomplishment, and it represents another unqualified endorsement of our unique Premier Service program,” said Rick Schwartz, president and CEO of GMAC Global Relocation Services. “Value is one of the most important measures of client satisfaction, and these scores show that, through Premier Service, we continue to deliver the very best client and customer service in the global relocation services industry.”

Distributed to clients worldwide in November 2006, the survey reflects responses from more than 70 percent of GMAC Global Relocation Services’ client base, one of the highest response rates in the company’s history. The company introduced the Premier Service program to its global customer base in 2002, and the constant stream of customer feedback it receives through the program is used to continuously improve the quality of services delivered by GMAC Global Relocation Services.

“Since we introduced Premier Service, our clients have experienced consistent, year-over-year improvements in all areas of service, and the proof once again is in the results of this year’s survey,” Schwartz said.

In addition to perfect scores in overall satisfaction and clients’ willingness to recommend GMAC Global Relocation Services, the company scored top-of-the-chart marks in all other major categories, including:

• The company’s vast network of U.S. domestic suppliers received a 100 percent Premier Service rating, while overseas suppliers achieved a 94 percent rating.
• When asked for an overall rating for their GMAC Global Relocation Services account managers, 95 percent of respondents reported that they had received Premier Service.

To view the full 2006 Client Satisfaction Survey Report, go to www.gmacglobalrelocation.com/CSS06.html

About GMAC Global Relocation Services

GMAC Global Relocation Services LLC, (http://www.gmacglobalrelocation.com) a leading, full-service outsourcing partner of end-to-end employee relocation, assignment management and mobility consulting services for multinational organizations worldwide. The company serves corporations in 110 countries and manages more than $1 billion in relocation-related transactions. GMAC Global Relocation Services is a business unit of GMAC ResCap (Residential Capital, LLC), a leading real estate finance company (http://www.gmacrescap.com).

GMAC ResCap is an indirect wholly owned subsidiary of GMAC LLC, a global, financial services company that operates in approximately 40 countries, in auto finance, residential mortgage, insurance and commercial finance businesses. With more than $300 billion in assets, it generated $2.4 billion in net income in 2005, on revenue of $19.2 billion.

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